BotsCrew
London/Lviv conversational-AI boutique extending chatbot expertise into agentic dialogue.
Founded 2016 | London, UK | 51–100 employees | Last updated: August 2026
customer-support-agentsmulti-agent-systemsllm-integration
What is BotsCrew?
BotsCrew is a conversational AI development company founded in 2016, with reported headquarters in London, UK (also San Francisco) and delivery teams in Lviv, Ukraine and Adelaide, Australia, totaling roughly 73 employees. Led by CEO Nazar Hembara and Managing Director Max Gladysh, it has extended its original chatbot-development practice into autonomous, multi-step agentic systems. Its London office gives it a UK legal entity for European clients, while its Lviv delivery team sits outside the EU proper.
BotsCrew was founded in 2016 and is headquartered in London, UK. The firm employs 51–100 people and works primarily with clients in Retail & E-commerce, Technology & SaaS, Healthcare sectors. Its primary differentiator is: A decade of dedicated conversational AI/chatbot delivery experience applied specifically to autonomous, multi-step agentic dialogue, with a UK legal entity..
BotsCrew tech stack and services
PythonLangChainOpenAIDialogflowAWS
| Service area | Details |
|---|---|
| UK and European buyers building autonomous, multi-step conversational agents rather than fixed-tree chatbots | Available for Retail & E-commerce, Technology & SaaS, Healthcare clients |
| Well-scoped customer-facing agentic dialogue projects for mid-market clients | Available for Retail & E-commerce, Technology & SaaS, Healthcare clients |
| Modernizing an existing chatbot deployment into agentic reasoning | Available for Retail & E-commerce, Technology & SaaS, Healthcare clients |
BotsCrew use cases
Short answer: BotsCrew is best suited for uK and European buyers wanting a compact, conversational-AI-native team to build customer-facing agentic dialogue systems..
| Use case | Industries | Approach |
|---|---|---|
| UK and European buyers building autonomous, multi-step conversational agents rather than fixed-tree chatbots | Retail & E-commerce, Technology & SaaS | Python, LangChain |
| Well-scoped customer-facing agentic dialogue projects for mid-market clients | Retail & E-commerce, Technology & SaaS | Python, LangChain |
| Modernizing an existing chatbot deployment into agentic reasoning | Retail & E-commerce, Technology & SaaS | Python, LangChain |
BotsCrew pricing
Short answer: BotsCrew uses a fixed project, dedicated team pricing approach. Minimum engagement starts at Not published.
| Engagement model | Typical range | Best for |
|---|---|---|
| Fixed project | From Not published | Well-defined scope |
| Dedicated team | Variable; depends on team size | Large programmes or team augmentation |
BotsCrew does not publish a public rate card. Contact them directly via their website to get project-specific pricing.
BotsCrew pros and cons
| Advantages | Things to consider |
|---|---|
| +London office gives it a UK legal entity accessible to European clients | -UK-headquartered, so post-Brexit it sits outside strict EU jurisdiction for its own corporate entity |
| +A decade of dedicated conversational AI development history since 2016 | -Lviv, Ukraine delivery team sits outside the EU proper — worth confirming per-project data handling |
| +Founder-led (Nazar Hembara, Max Gladysh) continuity | -~73-person team caps capacity for large or highly parallel enterprise programs |
| +Dialogue-design expertise transfers directly into more natural agentic conversation quality |
BotsCrew vs alternatives
How BotsCrew compares to the other top AI Agent Development companies.
| Company | Best for | Key difference | Rating | Compare |
|---|---|---|---|---|
| Tensorway | European buyers wanting a fully EU-domiciled vendor with... | A Spain-headquartered legal entity with GDPR compliance as a named phase in its delivery methodology, not a bolt-on policy. | 4.8 | Full comparison |
| Vstorm | EU mid-market buyers wanting a consultancy whose entire... | First AI consultancy accepted into the Agentic AI Foundation, EU-domiciled, with founders who publish specifically on EU AI Act readiness. | 4.6 | Full comparison |
| Neurons Lab | Regulated European and UK financial-services organizations wanting agentic... | AWS Advanced Tier partner status with named financial-institution delivery experience across the UK and EU at a boutique headcount. | 4.5 | Full comparison |
| ML6 | European buyers who specifically require every vendor office... | A 100% EU office footprint (Ghent, Amsterdam, Berlin, Munich) with zero non-EU locations — the cleanest data-residency story among the boutiques on this list. | 4.4 | Full comparison |
| Xomnia | Northwest European enterprises wanting a data-and-AI consultancy with... | A 2025 acquisition (Aurai) grew its specialist headcount to 135+, positioning it as Northwest Europe's leading data and AI consultancy. | 4.3 | Full comparison |
| Gradient Labs | UK and European financial-services firms wanting a narrow,... | Otto, a named production agent for regulated financial-services customer operations, built by founders with direct Monzo banking-compliance experience. | 4.3 | Full comparison |
| Boldare | European buyers wanting agentic AI delivered with product-design... | 250+ shipped digital products with named enterprise clients (BlaBlaCar, Bosch, Decathlon), fully intra-EU delivery footprint (Poland and Germany only). | 4.2 | Full comparison |
| Andersen | European buyers who need a staff-augmentation or dedicated-team... | A 16+ location delivery footprint, predominantly European, letting procurement pick an EU-based staffing region to match data-residency requirements. | 4.2 | Full comparison |
| Capgemini | Large European enterprises wanting agentic AI from a... | Europe's largest IT services company by headquarters, with a named modular agentic AI platform (RAISE) offering full lifecycle management. | 4.1 | Full comparison |
| Sopra Steria | European enterprises wanting agentic AI from a research-active,... | Published the first major European study on agentic commerce (June 2026, 8,400 consumers, 8 countries), giving it a distinctive research-led credibility angle. | 4.0 | Full comparison |
| Nagarro | German and EU enterprises wanting a publicly listed,... | A German-headquartered, publicly listed (Nagarro SE) engineering firm with a named agentic AI governance partnership (DigitalAPI, July 2026). | 4.1 | Full comparison |
| Devoteam | French and EU enterprises wanting agentic AI from... | A publicly traded French tech consultancy (11,000+ employees) sized between the large global SIs and the boutique specialists on this list. | 4.0 | Full comparison |
| Endava | UK and European enterprises wanting a vendor that... | A named, OpenAI-powered internal delivery methodology (DavaFlow) — evidence the firm applies agentic AI to its own software delivery, not just client work. | 4.0 | Full comparison |
| SoftServe | Healthcare-focused European enterprises wanting agentic AI from a... | Three decades of engineering history since 1993 with a dedicated generative AI practice specifically deep in healthcare. | 3.9 | Full comparison |
| Sigma Software Group | Nordic and wider European buyers wanting GDPR-aligned data... | A Swedish-headquartered, 40-office, 19-country European footprint purpose-built for GDPR-aligned data-residency requirements. | 3.9 | Full comparison |
| Deviniti | EU buyers on the Atlassian ecosystem wanting a... | An Atlassian Marketplace and partner track record independently checkable outside the vendor's own claims, fully EU-domiciled (Poland). | 3.9 | Full comparison |
| Netguru | EU buyers wanting design and engineering bundled under... | Bundles product design and engineering under one contract from a fully EU-domiciled Polish entity, avoiding a separate UX vendor. | 3.8 | Full comparison |
| Miquido | EU buyers wanting agentic AI added to an... | Google Certified Agency status (independently verifiable) applied to agent development, on top of a mobile-first product engineering heritage. | 3.8 | Full comparison |
| Innowise | European enterprises wanting agentic AI bundled with large-scale... | Full-cycle software development scale (3,500+ engineers), EU-headquartered (Poland), applied to agentic AI as an extension of a broad existing practice. | 3.8 | Full comparison |
| N-iX | Large European enterprises that want agentic AI delivered... | Scale (2,400+ engineers) and an EU corporate entity (Malta) alongside a two-decade Ukraine-founded engineering track record. | 3.8 | Full comparison |
| *instinctools | European enterprises wanting a genuinely German-founded, EU-headquartered engineering... | A genuine German origin and EU headquarters (Stuttgart) combined with a US entity, letting procurement pick the contracting jurisdiction. | 3.8 | Full comparison |
| Belitsoft | European healthcare, fintech, and e-learning buyers wanting sector-specific... | Two decades of vertical delivery history in e-learning, healthcare, and fintech, with a mostly-EU (Poland, Latvia) delivery footprint. | 3.7 | Full comparison |
| Cogniteq | Cost-conscious EU buyers wanting a boutique Baltic team... | Two decades of Baltic-region (Lithuania/Poland) EU delivery history at a lower cost base than Western European vendors. | 3.7 | Full comparison |
| Uvik Software | European startups wanting senior Python engineers building agents... | Python-and-Django engineering depth carried directly into AI and agent development, EU-domiciled at boutique scale. | 3.6 | Full comparison |
| Twistag | EU buyers wanting a boutique Portuguese team with... | A boutique 11–50 person team with named large-enterprise clients (Nike, Volkswagen, Autodesk, Sanofi) unusually well-documented for its size. | 3.8 | Full comparison |
| Lasting Dynamics | Buyers wanting a Southern European (Spanish/Italian) EU delivery... | A genuinely Southern European (Spain/Italy) delivery base, an alternative EU jurisdiction to the Poland-concentrated firms elsewhere on this list. | 3.6 | Full comparison |
| B12 Consulting | EU buyers wanting a small, deeply technical Belgian... | Founded by PhDs in Physics, giving it a research-adjacent, deeply technical culture uncommon among the boutiques on this list. | 3.6 | Full comparison |
| onepoint | French and EU enterprises wanting agentic AI from... | A founder-led (David Layani), French-headquartered mid-size IT services firm, sized between the large global SIs and boutique specialists. | 3.7 | Full comparison |
| Wavestone | French and EU enterprises wanting agentic AI from... | A documented three-decade track record of reinventing its practice around successive technology shifts (telecom, cloud, cybersecurity, SAP, now AI), not a new AI-only entrant. | 3.7 | Full comparison |
| 8allocate | EU buyers wanting an Estonian-headquartered vendor with Central/Eastern... | An Estonian EU headquarters — a distinct Baltic jurisdiction — combined with R&D centers across Poland, Ukraine, and Romania. | 3.6 | Full comparison |
| Smart Agent Technologies | European buyers wanting an Austrian-headquartered firm with an... | Founded in 2008 as an agent-focused studio — an operating history in the "agent" space that predates the current agentic AI wave by well over a decade. | 3.6 | Full comparison |
BotsCrew FAQ
What is BotsCrew?
BotsCrew is a conversational AI development company founded in 2016, with reported headquarters in London, UK (also San Francisco) and delivery teams in Lviv, Ukraine and Adelaide, Australia, totaling roughly 73 employees. Led by CEO Nazar Hembara and Managing Director Max Gladysh, it has extended its original chatbot-development practice into autonomous, multi-step agentic systems. Its London office gives it a UK legal entity for European clients, while its Lviv delivery team sits outside the EU proper.
How much does BotsCrew charge?
BotsCrew uses fixed project, dedicated team pricing. Minimum engagement starts at Not published. A discovery call is required to get project-specific quotes.
What tech stack does BotsCrew use?
BotsCrew works with Python, LangChain, OpenAI, Dialogflow, AWS. Primary industries served include Retail & E-commerce, Technology & SaaS, Healthcare.
Is BotsCrew right for enterprise?
UK and European buyers wanting a compact, conversational-AI-native team to build customer-facing agentic dialogue systems.. 51–100 team size. Key consideration: UK-headquartered, so post-Brexit it sits outside strict EU jurisdiction for its own corporate entity.
What are the best BotsCrew alternatives?
The best alternatives to BotsCrew depend on your use case. Top options are:
- Tensorway: a spain-headquartered legal entity with gdpr compliance as a named phase in its delivery methodology, not a bolt-on policy.
- Vstorm: first ai consultancy accepted into the agentic ai foundation, eu-domiciled, with founders who publish specifically on eu ai act readiness.
- Neurons Lab: aws advanced tier partner status with named financial-institution delivery experience across the uk and eu at a boutique headcount.
Compare BotsCrew with other AI Agent Development companies
BotsCrew vs Tensorway BotsCrew vs Vstorm BotsCrew vs Neurons Lab BotsCrew vs ML6 BotsCrew vs Xomnia BotsCrew vs Gradient Labs BotsCrew vs Boldare BotsCrew vs Andersen BotsCrew vs Capgemini BotsCrew vs Sopra Steria BotsCrew vs Nagarro BotsCrew vs Devoteam BotsCrew vs Endava BotsCrew vs SoftServe BotsCrew vs Sigma Software Group BotsCrew vs Deviniti BotsCrew vs Netguru BotsCrew vs Miquido BotsCrew vs Innowise BotsCrew vs N-iX BotsCrew vs *instinctools BotsCrew vs Belitsoft BotsCrew vs Cogniteq BotsCrew vs Uvik Software BotsCrew vs Twistag BotsCrew vs Lasting Dynamics BotsCrew vs B12 Consulting BotsCrew vs onepoint BotsCrew vs Wavestone BotsCrew vs 8allocate BotsCrew vs Smart Agent Technologies
Last reviewed: August 2026. Verify all details directly with BotsCrew before making a decision.